The role of the Remediation Officer is to perform remediation activity relating to customer due diligence and know your client activity. You will handle medium complexity customer cases including over the phone contact ensuring high quality service is delivered to all customers.
The role holder will be responsible for account maintenance from a Customer Due Diligence perspective and will be involved in the co-ordination of KYC renewals and remediation projects.
A customer service background with strong written and verbal communication skills are essential for this role.
Source: Jobs In Jersey